Sunday, August 30, 2009

Managers and Leaders

imagePMI defines a project manager as one who is responsible for project management, and now defines project management as the application of knowledge, tools and techniques to project activities. However, these definitions only focus on the administrative aspects of project work. Many well-known authors have written about managers and, especially recently, about leadership. Generally, these authors see a distinction according to the primary focus of the leader or manager.

This table shows the respective positions of leaders and managers on a number of issues. It is a truism that leaders focus on doing "the right thing" while managers focus on doing "the thing right".

Subject Managers focus on Leaders focus on
Seeks Goals & Objectives Vision
Wants Results Achievements
Persuasion Telling How & When Selling What & Why
Horizon Short-term Long-term
Essence Stability Change
Dynamic Reactive Proactive
Consistency Flexibility
Style Transactional[1] Transformational[2]
Focus Managing organization, structure & work Leading people
Approach Plans detail Sets direction
Rules Makes Breaks
Procedures Policy
Direction Existing roads New roads
Have Subordinates Followers
Appeal to Head Heart
Exchange Money for work Excitement for work & challenging
Power Formal authority Personal charisma
Decision Makes Facilitates
Autocracy Democracy
Likes Action Striving
Energy Control Passion/Directing
Culture Enacts Shapes
Conforming Enabling
Maintaining Developing
Imitating Originating
Administrating Innovating
Bottom line Top line
Conflict Avoids Uses
Risk Minimizes Takes
Risk-accidence Risk-opportunity
Truth Establishes Seeks
Credit Takes Gives
Blame Blames Takes
Concern Being right What is right
  Good Managers do Things Right Good Leaders do Right Things

What about doing right things right?!


[1] People are motivated by reward and punishment. Social systems work best with a clear chain of command. When people have agreed to do a job, a part of the deal is that they cede all authority to their manager. The prime purpose of a subordinate is to do what their manager tells them to do.

[2] People will follow a person who inspires them. A person with vision and passion can achieve great things. The way to get things done is by injecting enthusiasm and energy.

This is, of course, an illustrative characterization, and there is a whole spectrum between either ends of these scales along which each role can range. And many people lead and manage at the same time, and so may display a combination of behaviors.

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